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This site has
strict security measures in place to protect
against the loss, misuse, and abuse
of the information under our control.
These measures include advanced encryption, firewalls,
password authentication, background checks and 24-hour
network and system monitoring. This website may from time to time contain links to other websites. When you click on such links, you are leaving www.filebackup.net. The privacy statement(s) of the linked sites will differ from ours. This privacy policy may be subject to change. You will not be necessarily notified of changes to the privacy policy, but can access the policy any time via the web. If you feel it is necessary, please review this privacy policy upon each visit to this website. In the event this site significantly changes its policies regarding the use of already collected personally identifiable information, attempts will be made to contact customers with the purpose of notifying them of such changes. Software Downloads. If you download the FileBackup.net software, our registration form requires users to provide contact information such as name, email address, mailing address and phone. The application may ask for unique identifiers such as your password and a data encryption key. Further, if you elect to subscribe to our monthly service, the registration asks you to give us payment information such as a credit card number. We use this contact information to send you emails about our service. The customer's contact information is also used to initiate direct contact when such contact is deemed necessary. This contact is related to the operation or support of the FileBackup.net online backup service. Financial information that is collected is used to bill the user for the service. Unique identifiers may be escrowed in encrypted form to allow customer support to troubleshoot the online backup operation. This information is not shared with any companies or individuals other than FileBackup.net personnel and authorized or related companies. Some versions of the File Backup software may be distributed through authorized resellers. These resellers have a customized version of File Backup with their unique code embedded. Authorized resellers have access to the customers who registered with their version through secure access between the reseller and FileBackup.net. The information resellers can view is limited to name, address, phone number and email address. All unique identifiers and financial information cannot be viewed by anyone other than authorized personnel. FileBackup.net personnel only view such information for the purposes of billing or upon request of the customer. Customers who obtain File Backup products through an authorized reseller may be contacted directly that reseller via email, telephone or address. Communication. We may send emails to customers who use our software. The email is mainly used for welcome letters, instruction letters, billing, receipts, monthly status reports, and cancellation letters. It may also be used for customer awareness, relevant communications and marketing. This site gives users the following options for removing and updating their information in the database. You can opt out of an email campaign, send email to info@filebackup.net or you can send a letter to the following postal address: FileBackup.net |
